Privacy Policy

Privacy Policy for Suyog Travels

Effective Date: December 30, 2024

At Suyog Travels, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website suyogtravels.in (the "Site"), register for travel packages, or browse our offerings.

By accessing or using this Site, you agree to the terms and practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with a seamless experience on our website:

a. Personal Information

When you register for travel packages, sign up for newsletters, or fill out forms on the Site, we may collect the following personal details:

• Name

• Email address

• Phone number

• Address

• Payment information (credit/debit card details or bank account details)

• Photo Identification Documents/Passport information (for international travel)

• Emergency contact information

• Any other information you provide while interacting with the website or making a booking.

b. Non-Personal Information

We also collect non-personal information, including but not limited to:

• Browser type

• Device type

• Operating system

• IP address

• Pages visited

• Date and time of your visit

This information helps us improve the functionality and user experience of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your travel package registrations, payments, and bookings.

• To communicate with you regarding your bookings, updates, and promotions.

• To improve our services and the functionality of our website.

• To send you marketing and promotional materials (only if you have opted in).

• To respond to your customer service inquiries or requests.

• To comply with legal requirements or resolve disputes.

We will not sell, rent, or lease your personal information to third parties without your consent, except as described in this Privacy Policy.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information:

• Encryption: We use secure encryption technologies (such as SSL/TLS) to protect sensitive data during transmission.

• Access Control: Access to your personal information is limited to authorized personnel only.

• Regular Audits: We conduct regular security audits to assess and improve our data protection practices.

While we take these measures to safeguard your data, please be aware that no method of data transmission over the internet or electronic storage is entirely secure. Thus, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to enhance your user experience. Cookies help us:

• Remember your preferences and settings.

• Improve the functionality of the Site.

• Analyze user behavior and usage patterns to optimize the website.

You can choose to disable cookies through your browser settings, but please note that this may affect your experience on our website.

5. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated or controlled by Suyog Travels. We are not responsible for their privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Sharing Your Information

We may share your personal information with third parties in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist in processing bookings, payments, and other services related to your travel packages.

• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., a court order).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Once this period expires, we will securely delete or anonymize your data.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Update or correct your personal information.

• Request deletion of your personal information (subject to certain legal conditions).

• Opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us at suyogtour87@gmail.com.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this page for any updates. By continuing to use the Site after such changes, you agree to the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Suyog Travels
Email:  suyogtour87@gmail.com
Phone: +91 92 66 36 8787
Address: Pocket A, Sarita Vihar, New Delhi - 76

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.